Oh why am I so impatiant. Should have waited for your reply - paid them already - will now try to uninstall!!!! Thank you so much for putting up with me - I can't believe I am being so stupid - I usually cope quite well with things like this - just have new computer with Vista opn and hate it - everything always worked when I had xp. Never mind I am sure I will get there in the end. I think the version of Alvin and the Chipmunks was a fake porn film which was why I couldn't open it thanks god!!!
Deleted that too.

Thank you very much for all help.

Paula