1. OS version? (eg: Windows 98)
Mac OSX 10.3.9
2. What firewalls you have?
OS X firewall is on, but Gnutella and Limewire are both allowed
3. How much ram?
768 MB
4. Hard Disk space available?
55.76 GB capacity, 11.88 GB available
5. Connection type? (eg: dialup, broadband, cable, etc.)
Broadband
6. Modem & router brand name & model numbers?
Modem: Alvarion BreezeACCESS SU-I & Router: Linksys WRT54GSV4
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
LimeWire: 4.12.11 Pro & Java: 1.4.2_12
9. Who is your ISP (Internet Service Provider)?
Casair.net
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Connection timed out/server taking too long to respond
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
We have a home network with one desktop and three laptops connecting through the router, but this has never been an issue before. I occasionally use Azureus but NEVER at the same time as LimeWire.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem with an experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
_ click here to see Sample image Yes (but always have, even when LimeWire worked)
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
I am port forwarding and UPnP is enabled
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
Running only OS X's firewall
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
USA
Except for a connection to one host about a week ago, I haven't been able to connect for around two months. I have replaced my gnutella.net file several times. I have deleted my LimeWire preferences three times. I checked to see I have only one copy of Java and that it has the latest update installed (update 5). I double-checked my router's UPnP and port forwarding settings, even changing the port I'm using twice to see if that would do anything (also adjusting the corresponding values in LimeWire's preferences and the OS' firewall allowance listing). I made sure the router has the latest firmware available for it (and what it has is the same version it used when I was able to connect). I simply do not understand why it was working fine one day and then suddenly couldn't connect the next. I do remember, though, that the program would cycle through connection hosts in the week or two prior to not connecting at all--I would often have just two of my connections remain while the other three would cycle, dropping and getting replaced by other hosts. I don't know what else to check or try, and I'm getting tired of banging my head against this wall.