I have tried all suggestions and I still can not complete a search. Only one small bar is green and the rest of the bars are red, however it says that I am connected. When I type in a song or artist to search , nothing comes up. the screen stays blank and I have waited as long as 30 min. This is the same for the free Basic program as well as the Pro program that I purchased totoday. I sent an e-mail to LIMEWIRE TECH SUPPORT and I have not gotten a reply from them with help solutions. Oh, by the way I am using WINDOWS XP PROFESSIONAL. Any other suggestions? Thanks, Quayapp