1. OS version? (eg: Windows 98)
Windows Vista x64 bit
2. What firewalls you have?
Zone alarm
3. How much ram?
3gb (kingston)
4. Hard Disk space available?
about 50gb
5. Connection type? (eg: dialup, broadband, cable, etc.)
Virgin Media 20Mbit broadband
6. Modem & router brand name & model numbers?
Modem - New Virgin Media (small black box) - E08C007
Router - Belkin Wireless g
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
From my home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
Limewire 4.16.2 Java 1.6.0_03
9. Who is your ISP (Internet Service Provider)?
Virgin Media
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Says "Your test worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Yes, theres two home pc's on the router
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem with an experianced user, worked fine on windows xp, and now doesnt on vista (my pc) and my sisters laptop
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
_ click here to see Sample image
yes
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
Port forwarding
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
Zone alarm and avast (disabled both atm)
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
Wales, Uk
Ive tried and read through loads of "fix's" on this forum, and others, but none have worked:S i didnt have McAfee pre-installed, nor do i have it installed now, i have port forwarded the port 6346 for TCP and also UDP, ive disabled my firewall and av and still limewire doesnt connect, it says "loading internationalization support" for ages... and then when i exit it it just says "limewire shuting down" with the loading bar, it just goes on forever... this is bugging as it doesnt work on my computer neither my sisters vista laptop, also i have tried running with windows xp compatability and using run as administrator, ive also deleted the pref file and it still didnt work... i dont know what the problem is, im thinking about downgrading to windows xp soon if i cant get limewire to work.
Any help would be appreciated, thanks