1. OS version? Mac OSX 10.3.9
2. What firewalls you have? standard mac installed firewalls
3. How much ram? 256 mb
4. Hard Disk space available? 6.5 Gb
5. Connection type? Broadband
6. Modem & router brand name & model numbers? thompson wireless router st75
7. Where are you trying to connect from? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. limewire 4.12.6 pro, java 1.4.2_12
9. Who is your ISP (Internet Service Provider)? Pipex
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it told me my test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no just my laptop
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem and experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes although it has worked with that image there previously_ click here to see Sample image
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Upnp is enabled.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall [I]none, just mac's own **********/I]
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). England