Did you read post #2, where I said that the helpers here don't work for LW??
You can't get official LW help here, if that's what you're after

What version of LW are you using? Sometimes there can be a problem where a basic splash screen shows up, even though it's a Pro version. If you go to Help > About LimeWire, you'll see whether you have a Pro or basic LW.

Where did you buy Pro & who did you pay for Pro? Which site did you contact for Pro support (just that there are lots of scammers out there)?