Hey sorry for the delayed response. I've been out of town. So, did you get your LW figured out yet? I see on the next page that LeeWare and Birdy have addressed the some typical problems for you. Did you get a chance to read them yet? You said you just upgraded right? So, you've used LW before? Did you get it from the official Limewire site? Are you still in the set-up stage? Does your system have the main LW page up? In the lower left portion of the screen it should show your connection. Does your desk top show a LW icon? Right click on it and "run program". I'm just giving you some basic simple tasks. I'll need you to be a little more specific in order to trouble shoot the problem. The forum has a F&Q section as well. Plenty of info there. I'll be glad to help, just give me enough info. Let me know, and we'll get it running.