This is a follow-up. I telephoned the number that pappy7752 provided and immediately told the agent that the call was being recorded at my end. She asked for my name or phone number, I gave neither but rather the Order ID. She called it up and still asked for my name to confirm. I refused to give it to her and asked her what name she got. It was my first name but a totally different and unknown last name. Then she said she would try it again. Then she strangely could give my address but still not my last name! I said mymusicbill.com goes nowhere, she said it should redirect to something called marketbill.com . She also talked about my now being with mysoftwareprovider.com . I told her she has my money and I have access to nothing. I instructed her that neither of those alternate websites is mentioned on my receipt and that the receipt has no reply email or phone number, not even, of course, for her mymusicbill.com. She had to get off the line and then came back to tell me all but the $9.95 will be refunded within 5-10 business days. She asked for an email address to send the confirmation (but wait, an address which she should have already had!) I gave her an alternate one. I could go on but you get the picture. I am still going to the bank with this, at its invitation. And I will not say what legal action is underway because this posting is where mymusicbill.com can see it.