I too have this problem, I tried to click explore and nothing happened. I am getting nowhere in my quest to simply listen to muusic on my computer. I have posted a thread "HELP Cannot save files" or something like that. If there are anyother suggestions I would love to hear them. I have been able to use the save button until now. I dont know whats goinmg on but I cannot get any music onto my mpuiter and I am beginning to lose hope...