1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. Windows XP
2. What firewalls you have? Windows Firewall
3. How much ram? 2GB
4. Hard Disk space available? 500MB
5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband
6. Modem & router brand name & model numbers? Netgear DG834G
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.16.6 + Java 1.60.0_05
9. Who is your ISP (Internet Service Provider)? Tiscali
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says "your test worked"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. I am on a network and there are two laptops using the same network
12. Is this a your 1st try at LW or is this a new problem with an experienced user. A new problem with an experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _Yes i see a brick wall
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall AVG Free, previously had Norton Internet Security but was too much haslte!
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). United Kingdom England