extremly rookie member, I can not install limeware pro and it will not install, it tells me there is an exsisting limeware program running(not true) than if I ignored this and went on the next is an error file corrupt ignored this and then it loads but when I try to run it shows corrupt files while downloading and should re download(done several times no solution) then it directs you to the support link no answers thus I am here in the forum. Help