LW worked fine for a long time, and then one day I was downloading a few files and I left the room for a minute. When I came back, they had all stopped downloading and it said Disconnected but was trying to reconnect. It hasnt connected since. When I turn on the program, it says Connecting but never does. I have never had this problem before. Could someone please help? Thank you very much.
P.S. I already tried the steps given by this site.
1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account.
Macintosh 9.2.2
2. What firewalls you have?
Not sure, maybe none
3. How much ram?
not sure
4. Hard Disk space available?
53 gb
5. Connection type? (eg: dialup, broadband, cable, etc.)
DSL
6. Modem & router brand name & model numbers?
Uhh, I think the modem is a Thomson ST546 v6, dont know about router
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
Apartment
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
4.0.10
9. Who is your ISP (Internet Service Provider)?
UP.Net
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It says "Your Test Worked"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
I dont think so
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
Been using it for a couple of years. Connection problem just started within the last week.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image
No, dont think I have that icon to begin with
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
Don't know
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
none
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
USA