Hi Islandgirl_24. Just because you can connect to the Internet doesn't mean you can connect to the Gnutella Network. You are Probably having issues with a Firewall. Do you see a Brick Wall in front of the Blue Globe?? If so we need more info on your system. Please provide as much info to the following questions as possible. Someone will get back to you as soon as possible. See Link Below. Thanks
system details
You can also ckeck out any of the Fix Links for Connection Problems that Skyliner has in his Sig.