i've looked all over the forum, checking stickies, doing searches but nothing seems to work. everything was working fine the other day and recently a virus struck. to get rid of it i used grisoft avg anti-virus. now however i can only download 3 files at once. the rest are queued until a file is completed or paused. any ideas?

i've heard low hdd space can cause problems, i will try and clear hard drive space, but can it be my cause?

1. OS version? XP SP2
2. What firewalls you have? the only anti virus i have is avg, otherwise the only firewalls are windows and the router
3. How much ram? 1.5Gb
4. Hard Disk space available? 1.6 of 37 gig, & 4.5 of 186 gig
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? surfboard 5100, netgear wgr614
7. Where are you trying to connect from? house
8. What version of LimeWire (LW) & Java do you have? 4.16.7 & 1.6.0_05
9. Who is your ISP (Internet Service Provider)? telstra
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it says Your test worked!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. i'm a bit of a newbie i guess
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnp is enabled by default i believe. i don't think i'm port forwarding (i don't know how to!)
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall avg anti-virus
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Australia