I have windows vista and can't seem to find half of what you are asking us to do. I was able to use my LW last night and then I tried to use it today and nothing all day. I have norton 360 and the problem does not lie with them. I have LW on my list of exceptions thru windows firewall, and updated my java and I still can't connect.

I looked in all this meaningless information you provide NON pro users. I do get that 4226 id error and there is no way to fix it. Any help would be appreciated cos I hate to have to use another medium for my songs since for almost 2 years I never had a problem till now!