14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
UnPn enabled my router


15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
kaspersky with all pause of all protectionm that mean no firwall.

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).

Yemen Country, Asia