Hi, pyjamas...

I am sure you are beating a dead horse here because it is almost certain that your video file is corrupted or just simply very badly done in the first place (same thing).

The reaction that you describe re: Ashampoo with this file has absolutely nothing to do with Ashampoo, and the same is almost certainly true for Nero, as well.
It's the file. It's bad.

Use a Torrent client (NOT Limewire) and try to get another version of the same file !

btw, Peerless... There were two fundamental releases of Nero 7... Especially in regards to the OEM version that so many people are trying to use...

The 'early' Nero 7 looked just like Nero 6 ! There were only a few, more or less useless, bells & whistles added to 6...

The later Nero 7 releases were the start of the garbage chat engine that we now know as Nero 8 which should never be used by anybody !!!


btw2... Start Smart not working is VERY common...
And, InfoTools, when opened (or any attempt to 'erase' an RW disc), will frequently result in a full system crash.

Nero is dead.