1. OS version? Windows Vista... i am the administrator
2. What firewalls you have? windows firewall
3. How much ram? idk
4. Hard Disk space available? im not sure.. how do i check this
5. Connection type? (eg: dialup, broadband, cable, etc.)... cable
6. Modem & router brand name & model numbers?.... motorola router
7. Where are you trying to connect from (home, school, work, etc.)? home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.18.3 java 1.6.0
9. Who is your ISP provider (Internet Service Provider)? time warner cable
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it says it worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem.. we had a storm and my internet wouldnt work now my internet is working again but lw will not connect. been at least 3 days
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
yes


14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?yes
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall.. i dont have anything running.. but obviously something im not aware of
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

One or less green bars means you are not connected to the Gnutella Network (LW Basic users should see 3 green bars, Pro users should see 5 green or light-blue bars):
only one bar is green.. i cant get it above 1!!

please help.. im desperate. i uninstalled and then reinstalled limewire and i still get nothing.. what do i do!!!