hello all, i am baffled and need to post to get some help here... i installed the newest version of limewire on my new macbook, and it won't connect... i tried all the ticks posted but still it wont connect... so i downloaded the win32 version and put it on my winXP box and it connected like lightning... so i figured i would trouble shoot the macbook... here is what i did....
1. OS version?
Mac OSX 10.5.4
2. What firewalls you have?
Linksys SRX400 built in weak firewall. Disabled OSX native firewall (allow all apps enabled)
3. How much ram?
4GB
4. Hard Disk space available?
62GB free of 250GB total
5. Connection type? (eg: dialup, broadband, cable, etc.)
8mbit cable
6. Modem & router brand name & model numbers?
Motorola Surfboard --> Linksys SRX400 built in weak firewall
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
LW v4.18.5 Pro
Java 1.5.0_13
9. Who is your ISP (Internet Service Provider)?
Comcast
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Failed to Connect
Firefox can't establish a connection to the server at www3.limewire.com:6346.
Though the site seems valid, the browser was unable to establish a connection.
* Could the site be temporarily unavailable? Try again later.
* Are you unable to browse other sites? Check the computer's network connection.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
On wireless segment of network, 192.168.1.200, have ports 3992-6500 pointed to this macbook. I run utorrent on Win32, Vuse on Mac OSX
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
1st time user... put LW on other puter (WinXP and it loads fine, no settings changes were needed)... i'm a field engineer for WebMD so this isn't my first rodeo
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
YES... i'd like to kick a hole in it
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
Modem is Motorola surfboard so its passive, UPnP is enabled on SRX400 Linksys rtr, also forwarded ports 3992-6500 to the Mac w/ these problems.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
its a mac so no AV app, firewall now set to allow all programs.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
Good ol' USofA
If anyone wants to help me out, drop me an email... i dare you to fix this!
Thanks all,
Calfmandooo