1. OS version? (eg: Windows 98) Windows Vista, no user account
2. What firewalls you have?Zone alarm, and windows firewall.
3. How much ram? 1918 mb
4. Hard Disk space available?127.2 gb
5. Connection type? (eg: dialup, broadband, cable, etc.) DSL
6. Modem & router brand name & model numbers?modem = hp pavillion/a6200n router=verizon/6100f
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ LIMEWIRE 4.18.6
9. Who is your ISP (Internet Service Provider)? VERIZON
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says it worked.
11. Are you sharing the connection with other computers or p2p sharing programs? no.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. no, it has never connected on this computer.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image yes. and iv turned off all firewalls.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? I have no idea.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Zonealarm and Windows.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA