1. OS version? Windows xp
2. What firewalls you have? windows but that is configured to allow lw as wel as mcafee but its allowed lw
3. How much ram? 1016 mb /2000mh
4. Hard Disk space available? 20 gb
5. Connection type? cable
6. Modem & router brand name & model numbers? belkin g plus mimo 692364
7. Where are you trying to connect from house
8. What version of LimeWire (LW) & Java do you have? lw 4.10.9 java 1.6.0_07
9. Who is your ISP
10. Do this simple test for us. my test worked
11. Are you sharing the connection with other computers or p2p sharing programs no
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's yes but all are configured to allow
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using mcafee
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country USA