I've tried every trick in the sticky and I'm still running up against the same connection problem. Someone please help!
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1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. |
Windows Vista, and I do have an administrator user account.
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2. What firewalls you have?
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The standard Windows Vista firewall.
2GB Ram.
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4. Hard Disk space available?
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170GB Free.
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5. Connection type? (eg: dialup, broadband, cable, etc.)
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Broadband, Verizon DSL
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6. Modem & router brand name & model numbers?
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Westell Versalink - Model 327W. I'm connected wirelessly.
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7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
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House
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8. What version of LimeWire (LW) & Java do you have?
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Limewire 4.18.6 Pro / Java 1.6.0_04
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9. Who is your ISP (Internet Service Provider)?
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Verizon DSL
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10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
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Couldn't load page.
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11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
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No
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12. Is this a your 1st try at LW or is this a new problem with an experienced user.
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I've used the program before on an old computer with XP and it worked fine. However, I recently purchased a new computer and purchased LW again with no luck connecting.
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13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
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Yes.
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14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
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I'm not sure what this means?
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15. What security programs are you using (antivirus etc)?
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Trend Micro AntiVirus and Spysweeper
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16. What country are you living in?
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USA