Hi - am new here and hoping to fix my LW
I have tried the suggestions that I am able to on the other threads about connection problems.
For the last 2 days, I have not managed to get above 1 bar on the connection status. Previous to this, it has been hit and miss whether I have been able to connect. I have uninstalled and reinstalled several times, updated and rolled back my Java - everything
Please help
. OS version? (eg: Windows 98)
If using Windows Vista, please tell us whether you have an Administrator user account. Vista home edition
2. What firewalls you have?
Windows firewall turned off, AVG no firewall
3. How much ram?
memory yus? 2gb
4. Hard Disk space available?
60gb of 120gb
5. Connection type? (eg: dialup, broadband, cable, etc.)
broadband
6. Modem & router brand name & model numbers?
Thompson Speedtouch 585 V6
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version.
_ Click to see Sample image LW 4.18.3 Java 1.6.0_07
9. Who is your ISP (Internet Service Provider)?
AOL
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Says "Your test worked"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem with experienced? user!!
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
_ click here to see Sample image Yes but I have turned my firewall off!
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
AVG, Norton although it isn't up to date
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
UK