dodgec
*email address removed*
1. OS version? (eg: Windows 98)
windows Vista home premium (admin)
2. What firewalls you have?
windows and mcafee, how can i check if there are more.
3. How much ram?
2 MB
4. Hard Disk space available?
2.5 GB
5. Connection type?
cable
6. Modem & router brand name & model numbers?
modem: Arris CM550A router: Linksys WRT54GL v1.1
7. Where are you trying to connect from?
laptop at home. wireless router connected to cable modem
8. What version of LimeWire (LW) & Java do you have?
LW 4.18.6, Java 1.6.0 - oem
9. Who is your ISP (Internet Service Provider)?
Hargray
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
"your test worked."
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
first time with this service provider (hargray)
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
yes, but i have allowed limewire through both windows and mcafee firewalls.
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
not sure, but i tried port forwarding to fix the problem, not sure if i did it correctly though.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
Mcafee.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).
USA
17. Has
anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc?
no, i have added nothing but limewire and that was last week. nothing else.
thanks for the help
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Edited to comply with the House Rules.
Do not divulge anyone's personal information in the forum, not even your own.