I would've thought the support for basic (and Pro) LW here is pretty good. And not to mention, free. There's also the 'official' LW forum
LimeWire Forums. Free support, again.
I'd rather see a newbie come here & get links to freeware programs, than pay money to a scam site for the same info.
There will always be unscrupulous jerks who are happy to rip off unsuspecting people.