I understand your frustration and the issue you're having is one of Many Reasons I will Never use LW again. Since you've paid for Pro, at least read these Forums as there are tons of Fixes for this Steaming Pile of Crap.
Sounds like you arn't fully connecting to the Network. See Link below.
If LW Will Not Connect
There can also be other reasons like your ISP or router/modum.
You may want to supply your system details which is explained in the above link I gave you. This will possibly help us to help you.