1. OS version?
Windows XP
2. What firewalls you have? Norton Antivirus 360 Firewall, Windows XP Firewall
3. How much ram? 512 MB
4. Hard Disk space available? 58.6GB free out of 74.4GB
5. Connection type? (eg: dialup, broadband, cable, etc.) Cox Cable
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version.LW Version - 4.18.8 Pro / Java - Java 1.6.0_05
9. Who is your ISP (Internet Service Provider)? Cox Communications
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says 'Your test worked!!'
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Yes, other computers through router
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with experienced user. Problem started with new limewire.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
_ Yes, I do, but I have my Norton Antivirus 360 Firewall turned off and my windows firewall turned off
14.
For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? I am unsure
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall. Norton Antivirus 360
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA
17. Has
anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? Updated LW and got a new router