JustinMonk,

1) Are you sure that your saved folder was deleted? If you backed up files before installing the new Windows (I guess you installed a new version of Windows & so would've backed up your old files)? Check out this thread for info about where your saved folder might be, depending on what version of LW you were running: If you've updated LW and can't find your downloads

2) The LW support link is here: Lime Wire » LimeWire PRO Support Center
To access Pro support, you need to have current Pro privileges (see point 3).

3) Did you buy the Pro for a single payment of $13.95 (no updates & no support) or 6 month Pro ($21.95, 6 months of email support & free updates) or 12 month Pro ($34.95, 12 months of email support & free updates)?? All of those are a one time payment, so it's a bit hard to guess what you bought! The only official site for download (shows on your CC statement as payment to LimeWireLLC): Lime Wire » Download LimeWire

If you didn't buy from the official site then you can't get free support or Pro downloads from the official site. If you did buy from the official site, your Pro privileges need to be current to get support - if you bought 6 months worth of Pro then you only get support for 6 months. Same deal for 12 months of Pro. So if your Pro is still within the timeframe, you can either go to your personal download link (if you backed it up & saved it) or go to this link & enter the email adress that you used to buy Pro: Lime Wire » LimeWire PRO Lookup

4) There is one LW employee who rarely drops into the forum but he only handles Pro billing enquiries. The helpers here are volunteers who don't work for LW.
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jessnjeff,

Sorry to say, but you were scammed. LW basic is free. LW Pro costs & official site are detailed in point 3 above. There is no minimum/maximum number of downloads per month & once you've bought LW Pro from the official site, that's it - nothing more to pay. There is no lifetime subscription. Who did you pay for LW & how much did you pay?

Membership? - **WARNING ** BEWARE** - Download p2p Clients ONLY Thru Official Sites

Contact your bank/CC company. Depending on when you paid, they may still be able to stop the transaction from going through & will be able to let you know whether you should cancel your card
get your $$$ BACK!!!(music members)