1. what OS version (eg: Windows 98, XP,OSX, Vista) ? VISTA
2. What firewalls you have ? NONE
3. How much ram ? LOTS (NEW PC)
4. Hard Disk space available ? SAME AS ABOVE
5. Connection type (eg: dialup, broadband, cable, etc.) ? CABLE
6.Modem what brand name & model numbers ? MOTOROLA
7.Router brand name & model numbers ? NONE
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? APARTMENT
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? 4.18.8 PRO JAVA: 1.6.0_07
10. Who is your ISP provider (Internet Service Provider) ? J COM
11. Do this test click here:
http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? YOUR TEST WORKED
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? NEW PROBLEM, SINCE I HAD HOME INTERNET INSTALLED
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? NO
15. Have you given full permissions for LimeWire to pass through your Firewall ? N/A, NO FIREWALL
16. XP users, Please state XP firewall on or off.? N/A
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? N/A
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ? TRIED BOTH WAYS, NO DIFFERENCE IN PERFORMANCE
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config