I just told you. Read my post again since I was editing whilst you posted. lol
Your connection to internet is fine yes. But your connection to gnutella network is zilch by the sounds. If you were playing online games, you would most likely have same problems. Some online activities are more complicated than simply opening a browser & doing what you wish.

And sorry, we do not post out LW's telephone number on the site. If you are a pro user, go to their site, go to Support page, enter details & send an email.

We do not work for LW, and this site is independent. We are also simply hobbyist volunteers.

It's already new year here by several hours. Happy new year btw.