So there I was - I'd handed over the cash for Limeware PRO, feeling sure the extra service support was just what I needed. Yep, it was - but although I managed to download I couldn't play any music. I saw the Firewall sign was there so disabled my McAfee firewall. Still no good - the firewall sign remained.

OK, so let's head for plan B - uninstall everything Limeware and then turn off to then redownload. Did all that, then found that I had to put in again my email address. No good, never heard of me... 'Who are you?? Try another email address!' Fine, but I don't have one.

And yet, oddly enough I had at least 3 emails concerned with my recent and now, it seems, useless, purchase. Still, it passses an hour or two, I suppose...

Good luck everyone - I'm sure a fair few of you will need it!

And any advice from the Tech Support people (who I emailed - still no response) will be most welcome