Remoc's told you all that you need to know. You may not have liked hearing it, but it's true.

The only way to contact LW Pro support is via the Pro support link, which requires you to enter your email address. Since you bought a scam version of LW, you would never have been able to access Pro support...your email address would never have been recognised.

LW only offer email support to people who have bought Pro from the official site (payment to LimeWireLLC shows on the credit card statement) & whose Pro benefits are still current. Therefore you do not qualify for LW Pro email support.
No email support is offered for basic LW.

You will not be able to download a free version of Pro from the official site.

Basic LW is free. You can download that from the link in Remoc's first post.

End of story