Hi,my problem is that when I D/L a music file the KBS start out high then counts down fast till it hits 0 and stops loading. Then later(when I'm not around to see) the file either loads to 100% or moved down to the downloaded files and shows the file as a "Disk Problem". When I click on one of them, that says Disk Problem, all I get is a short preview. This happens 99% of the time with only a few that make it through as completed songs.

I live in the USA and have Windows XP with a Norton 360 firewall and antivirus, my windows firewall is turned off. My modem is a Motorola with a Linksys WRT54G2 V1 router that sends a signal upstairs to another router that feeds 2 more PCs. My ISP is Charter cable connecting from my house. My LW version is 4.18.8 with Java 1.6.0_11. I have 768 Ram with 7 GBs left on my E: Drive with the UPnP enabled. Some time ago I read that someone said to delete LW preference files to help D/L. Where is this? Thank you for taking the time to read this and thanks for any help.