Hi Moya,

What happens if you just use LW's search to look for files? Can you download from there?

Yeah, the LW store doesn't work for Australia.

Which version of LW are you using? Have you used other older versions before?

Is LW properly connected to the network (all green/blue connection bars)?

Maybe you should give us your system details: System details - help us to help you -> Provide these details when you post!!!