This is exactly what I happened to me too. I just can't seem to delete the stalled downloads in LW program, even though there wasn't any incomplete file in the incomplete folder to start with.

I tried what Lord of Rings said by just cancelling it, but it doesn't solve the problem. Next I tried reinstalling the LW program back and forth, from the LW 5.1.3 to the LW 4.18.8 and trying to delete at those 2 versions, but still it doesn't work. I tried resuming the stalled files but the files are not located anymore. When I search for it, it said that it doesn't exist anymore. I tried deleting the incomplete folder too.

When I reopen LW program, the stalled downloads are still there.

Sorry for making this a big fuzz. Can anyone help?

Thanks.