1. Name and version of your Gnutella program? Morpheus 5.2.3
2. OS version? Microsoft Windows XP Home Edition V 2002 Sp2
3. Is this a your 1st try at using the program or is this a new problem with an experienced user? new problem

Your computer:
4. What firewalls you have? idk
5. How much ram? idk
6. Hard Disk space available? idk
7. What security programs are you using (antivirus etc)? BitDefender 2009
Your Network Connection: (this information is mostly required for connection problems, but please supply connection type even if not a connection problem)
8. Connection type? Verizon DSL
9. Modem & router brand name & model numbers? Model 6100F
10. Where are you trying to connect from? House
11. Who is your ISP (Internet Service Provider)? Verizon
12. What country are you living in? USA
Other information:
13. Are you sharing the connection with other computers or p2p sharing programs? uTorrent
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Idk
15. Has anything in your setup changed recently? Have you updated your program version or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc.? No