1. what OS version? (eg: Windows 98, XP,OSX, Vista) windows xp pro 2002 sp3
2. What firewalls you have ? mcafee 2009
3. How much ram ?1gig
4. Hard Disk space available ?200GB
5. Connection type (eg: dialup, broadband, cable, etc.) ?dsl
6. Modem & router brand name & model numbers ?qwest modem linkys pci adapter version model # WMP54G
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?apartment
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?LM 4.18 JAVA latest to date TM tandard edition
9. Who is your ISP provider (Internet Service Provider) qwest people
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?page wont even load thats what happens
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 2 other pcs in the house use same internet
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?had limewire for 4 years no problems ever till now
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? ya i see one
14. Have you given full permisions for LimeWire to pass through your Firewall ? yes
15. XP users, Please state XP firewall on or off.?off

just today my dad switched our wireless passwords in linkys because someone was leeching free internet off us so he created a new account in hopes that the leech wouldnt get any internet off us then i went to download some torrents as usual and noticed that limewire would not connect so i was like what the heck i did all i could in letting limewire through the fire wall port says its ok but still no connection urorrent wouldnt connect either and im feelin really sad can someone out there help me please. it bothers me the most because it worked before then we switched the passwords and now it wont connect if u need more detail please let me know i gotta get this figured out