The first time I installed 2.5, I installed it over the existing 2.4 and thats when I found the "Transfers window" empty.
I uninstalled 2.5 using "Revo Uninstaller" (Revo cleans up leftover files after a programs uninstaller runs.), then I installed 2.4 again.


...note: (the directory with the incomplete files contains both .partial and .partial.sd files.) and my video player "Gom Player" plays these incomplete files, so I know the files are OK.

Also I found the following confusing and difficult, it claims to be a file by file fix;

Assume file is 100% Complete and Reverify

This is a small but very useful feature in Shareaza that allows you to accomplish many things with its hashing system. You can:

* Recover downloads that have been lost for any reason.
* Move downloads from several other P2P applications into Shareaza
* Fix downloads that have been corrupted in, for instance, Kazaa.
* Finish downloads that were started in some download managers.

NOTE: Since version 2.3.0.0, Shareaza also has an advanced edit function to merge an ongoing download with a file on the local file system. You can use this newer feature as an alternative to the procedure described below, and you may prefer to use this newer feature since it is a little easier. To use the merge option, from advanced edit, choose merge with local file and verify, in the dialog that comes up, navigate to the file you wish to merge with your ongoing download. Shareaza will merge parts it can verify from the file on your file system with the incomplete download.

The process to recover files is not too difficult, but you will need a little familiarity with computers to get it to work. It's a very useful trick to learn, however, especially if you do a lot of downloading. Make sure to back up the files you are trying to recover, in case you make a mistake.

1. First, you will need to get the file you want to recover. If it's a lost Shareaza download, it will be in C:\Program Files\Shareaza\Incomplete\ or your incomplete directory (if you set it to a different one). If it's a partial from another program, it will be in the download or incomplete directory for that program. Find the file you want to recover or repair, move it to another folder, such as the desktop. You may see a small file with the same name as the file you wish to recover, except with an SD file extension. You can delete this file.
2. You may wish to make a backup of the file you wish to recover, because the method to be used may destroy data. If you have a backup, you could then try the process again.
3. Start up Shareaza, and start a download of the same exact file. It must be exactly the same file, because any non-matching bits will be thrown away. Raza downloads have the SHA1 hash in the name, so it's easy to check the files match. With other downloads, you will have to be a little more careful to make sure you get the same file.
4. Allow the download to start and let it download a little bit. Then, pause the download.
5. Go to C:\Program Files\Shareaza\Incomplete\ (or your equivalent incomplete folder). ::File:Recover1.png::
6. Copy the file name of the new download.
7. Delete the new download. Do not delete the new SD file!
8. Rename the download you want to recover to the name you copied, and move it into the C:\Program Files\Shareaza\Incomplete\ (or other incomplete folder). ::File:Recover2.png ::
9. Go back to Shareaza and unpause the download.
10. Right click on the download, Goto Advanced, Then Advanced Edit. ::File:Recover3.png::

Note: You must be in Power Mode (View > Power Mode) to access these features!

1. Click the Assume the file 100% Complete and Reverify.
2. Assuming everything is okay, A small green TTH bar should move across the download. The parts that are missing (or corrupt) will be in red, and will be re-downloaded

That's all there is to it! Shareaza will now recover any file, making 100% sure it's valid and in perfect condition. Any bad sections will be re-downloaded, so you are certain the file is good.
Common Problems

* If an box pops up saying you do not have any hash information when you click 'assume complete and reverify', then you need to let the download run a little longer while Shareaza gets the TTH or ed2k hash information. It should only take a few seconds in most cases. Just make sure the download has started, and it should work.
* If the entire verify bar fills in in red, you probably selected the wrong file to download in step 2. The files can't just be about the same thing, or similar. It has to be exactly the same file. There may be several versions of one file out there - make sure you select the correct one.