1. OS version?
Windows Vista 32bit, Admin
2. What firewalls you have?
Windows Firewall
3. How much ram?
2.0gb
4. Hard Disk space available?
170gb
5. Connection type?
Broadband
6. Modem & router brand name & model numbers?
D-link Model WBR-1310
7. Where are you trying to connect from
House (home)
8. What version of LimeWire (LW) & Java do you have?
Limewire 5.4.6
Java 1.6.0_17
9. Who is your ISP (Internet Service Provider)?
Shaw
10. Do this simple test for us.
it said "Your test worked!!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
I have another home desktop on my network, and no other p2p sharing program.

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
i wouldn't say im 1st try at LW but im not really experienced.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _It does not tell me.
It does not tell me.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
i havnt portforwarded cause i don't know how and do not know how to check if UPnP is enabled

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall
im using Avira Antivir free, which does not include a firewall.

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country
I'm from Canada
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc?
no i havnt updated java or LW recently. i have had LW on my computer before than i deleted it and i gave it a try recently and it couldn't connect nor any alternatives.