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Old June 7th, 2010
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Sleepless Sleepless is offline
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Join Date: January 1st, 2006
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It wasn't meant like that. It's just that without the info you just provided, there is nothing to be done. With this info I can tell you right away that it's one of many false positives from NIS.

Read more here: Re: What is WS.Reputation.1? - Norton Community

Edit: I especially loved this reply in that thread (page 11):

Quote:
You are perfectly right this has now been going on a long time - dates back to 2009. Hence this is simple incompetence/ negligence on the part of Norton. Perhaps a 100 million $ class law suite might make them recognise that this is unacceptable behaviour.



Perhaps a quick solution is don't delete the file by default but give further information to the user and a choice of action.



For example a screen could pop up that says:



Norton 2010 has detected a potential threat in the downloaded file, but due to poor software engineering at Norton there is a high chance that this is a false positive.



What action would you like to take?



1. Delete the file

2. Use the file

3. Contact Norton tech support (but don't expect a reply - but hopefully it will make you feel better)

4. Delete Norton (recommended)







Seriously Norton get your fingers out and get this sorted , as a tech support person I'm getting sick and tired of sorting out your problems with our customers - our recommendation to them is dump Norton and use a Russian sounding name!

Last edited by Sleepless; June 7th, 2010 at 07:36 PM.
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