People
This BBC report shows how BT, in my opinion, constantly misleads their potential customers about what they have to offer.
BBC News - BT broadband advert banned over speed claim
To my knowledge, this is the second advert within two months where BT has been censured for airing claims that they could not substantiate.
BT has always made misleading adverts and this little setback is not going to get them to mend their ways.
UK Bob