I just ran it again (still doesn't work) -
first screen - you get the three small blue circles and the big blue circle. everything is fine.

Second screen, you get the big wrench and the status bar. This is where the problem is - the status bar only goes 2/3 of the way.

There also isn't any text in anything the installation does (i.e. no text shows up on screen) before it hangs.

I also started another thread about this problem, which has some more info about my experiences and an attached log file from when I tried to run the installer from the command line.

Thanks for your attention to this problem Adam. We really appreciate it.

Dan