Hi stephanie17,
I don't know what you're complaining about regarding 4 year old posts.
We don't offer support for your version of BS, since it doesn't use the Gnutella network.
We don't work for any file sharing client, we're just a help forum where users offer support to other users for file sharing clients which use the Gnutella network - a decentralised network where people download files from each other.
This link might help to explain the differences between versions:
I paid and now "LICENSE REQUIRED"! Help!
Most BS users here prefer the version mentioned in this link:
BearShare has been sabotaged.
If you'd like to try the BS 5 version then there are many helpful posts in the BearShare section:
BearShare (Windows)
If customer service have been no help but you want to carry on with your current version of BS, then I guess you could try Google to see whether other BS 10 users have had the same issue as you.
Good luck
*Thread moved from LimeWire section*