Program and OS:
1. Name and version of your Gnutella program?
Phex version 3.4.2.116
Java version 8 update 5
2. OS version? (example: Windows 98)
Windows 7 Ultimate
3. Is this a your 1st try at using the program or is this a new problem with an experienced user?
My first time using Phex
Use to use Limewire a lot, its been about 3 years since then, I mostly use utorrent, but gnutella has always been easier for me to find and download individual songs.

Your computer:
4. What firewalls you have?
Windows firewall, have have given Phex full access
5. How much ram?
16gb
6. Hard Disk space available? Do you have at least 100MiB of free HD space?
yes, i have 3tb of free space
7. What security programs are you using (antivirus etc)?
avg free (No firewall)

Your Network Connection:
I have a VPN! Private internet access.


8. Connection type?
Cable 20Mbps
9. Modem & router brand name & model numbers?
Netgear, but when i pull up the network map, it doesn't show up on there... it just shows a "Gateway"
(because of my vpn)
Netgear
WNR2000v2

Firmware Version V1.0.0.34_29.0.45NA
10. Where are you trying to connect from?
Home
11. Who is your ISP (Internet Service Provider)?
Its timewarner, but its not them blocking it... all my data is encrypted through my VPN
12. What country are you living in?
My VPN allows me to "Live" in 10 different countries.
I usually have it connected to a USA location.

Other information:
13. Are you sharing the connection with other computers or p2p sharing programs?
I use Utorrent, but I have utorrent off when trying to use Phex
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
UPnP is enabled.
If you look at the image I added of my VPN, it has Port forwarding, I tried that with no success.

15. Has anything in your setup changed recently? Have you updated your program version or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc?
Nope, just installed Phex. thats it.