That is odd because I an get mine to work on demand. TO say your program is also incorrect. I have nothing to do with with the program other than being a user of it. What I pass on here is from experiance with such programs(lots of experiance). I am just a real big fan of this service. The program does work and works well for myself. I honestly think that the problem most have is the fact that they fail to read the included information or leave the security up to high for programs such as this to work.