>about an "unhandled exception:c0000005" at >adress 01c47cb2, except for the programm
Looks for me like a problem with the java runtime environment. Do you have one in your path?
I've had problems, when telling the installer to use my java 1.3. Don't do that. It will not work and you can't uninstall it.
Start the setup again and use the jre that comes with it.

Peter.