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Originally posted by doroszi Yes, that's right! I got a response. But to get it I had to find a link to "Customer Support." I stated my problem, and also said there were about 25 (at the time) others screaming with the same problem. It was late and I forgot to state my OS and replied to them with that. I waiting to hear their reply.
The link, I believe, is on Gnutella's home page or maybe Limewire's. But to be perfectly honest I'm not really sure. It was late and I had to look for it.
If you should decide to email customer support, be nice. I know your frustrated as I am, but the chances are the person that responds to you is an employee and not the CEO. They could decide to take their lunch about that time or something.. You know what I mean.
If I get a positive reply I'll post it here.
Good luck! |
As promised, here is what Customer Service had to offer and (IT WORKED!); I got this response from customer service:
"Please try the following:
-Uninstall all versions of LimeWire, using the Uninstaller in LimeWire's folder.
-Trash all LimeWire aliases and installers from your desktop and Apple menu.
-Reboot your computer.
-Download another installer, using your download url.
-Reinstall LimeWire Pro."
After reviewing other threads I noticed some of you were resolving this problem as well. All I know is that this recommendation worked and I'm happy! Hope it works for you too.
Good luck