I have the same problem and it's driving me nuts. Wish I would of kept the one that was running. I have been in contact with support, with no support at all. I just emailed again. I have bought both pro's and now I have neither.Over a month now. I think they ought to give us the new cd.
I'm afaird to try d3a's approch. Guess I need to learn that stuff. Did anyone try?
If anyone has found out anything else on these quacky installers (15 for me) please post.
Vicki