I hear you. Did you also check out when the moderators of this OSX forum last posted?
Seems to me some OSX folks gave up expecting something for their donation and found better support at
http://www.xlife.org/files/. I gave up on Pro support several weeks ago (awaiting reply since November): I figured with the rash of unsolved problems support had nothing to say. I've given up on Limewire until the new release of Java 1.41 for OSX is (it's up to beta 10, last I heard), and the possible release of Limewire 3 (Trap_Jaw mentioned a month, possibly).
Still, since the holidays are over, perhaps support is back? A few posters recently mentioned getting something from support, but I seem to remember they were Windows users.
Sorry if this was no help--just another "me too." Did I say I've given up for now?