osu--I think everyone agrees with you: as et voilà said at the beginning, LW should afford to pay someone to ensure that something like the Human Interface Guidelines (isn't this the term Apple uses?) are followed before a version gets out of beta mode. LW and gnutella have a long way to go before they are up to "mission critical" standards. Who should pay for this?

Should LW pay someone to give real answers via Pro Support and develop dynamic documentation? If Pro support is priced on a user-pay schedule, it'd be a lot more than 10 bucks. I've never had an answer by "Zenzele Bell", though Greg and Adam have promptly replied when asked a question. These forums are the place where non-coders vent and even find solutions. This thread is the best example. All of us here have freely helped others based on help freely given from each other. That's the nature of the open-source community as far as I know. It's embarassing to give poor answers and frustrating because we don't know better, but we do what we can. The developers are frustrated at their level too--and they face much more powerful antagonists.

As far as I know, the code is dynamic, and so documentation can't keep up. Hell--the dev don't even have time for a changelog!